Privacy Policy – How 10bdt Protects Your Data

1. Information We Collect

10bdt collects personal information from players and website visitors in order to provide, maintain, and improve the services offered on the platform. We collect only the information that is reasonably necessary for those purposes. The categories of personal information we collect are described below.

Information You Provide Directly

When you register an account with 10bdt, you provide us with personal details including your full legal name, date of birth, residential address, email address, and chosen username. At the point of identity and age verification, you may also be asked to provide a copy of a government-issued identity document such as a national identity card or passport. If you contact our support team, we retain records of those communications including any personal information you share in the course of your enquiry.

Financial Information

When you make a deposit or request a withdrawal, 10bdt records transaction details including the payment method used (bKash number, Nagad number, bank account details, or card details), the amount in Bangladeshi Taka (৳), and the date and time of the transaction. 10bdt does not store full payment card numbers on its own servers. Card data is processed and tokenised directly by our PCI-DSS-compliant payment partners.

Technical and Usage Data

When you visit the 10bdt website, our servers automatically collect certain technical information including your IP address, browser type and version, operating system, device type, referring URL, pages visited, time spent on each page, and the date and time of each request. This data is used for security monitoring, fraud detection, and anonymous aggregate analytics. It is not used to build individual behavioural profiles for advertising purposes.

Data Collected via Cookies

10bdt uses cookies and similar technologies to collect session data, remember login state, and measure anonymous site usage. Full details of the cookies we use are set out in the Cookies and Tracking section of this policy.

2. How We Use Your Information

10bdt uses the personal information we collect for the following purposes. We process your data only where we have a legitimate legal basis to do so, which includes the performance of our contract with you as a registered player, compliance with applicable legal obligations, and our legitimate interests in operating a secure and commercially viable platform.

• Account management: To create, maintain, and administer your 10bdt account, including processing deposits, withdrawals, and bonus credits.
• Identity and age verification: To confirm that you meet the eligibility requirements set out in our Terms & Conditions, including the requirement to be at least 18 years of age.
• Transaction processing: To process payments in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and any other conduct that violates our Terms & Conditions or applicable law.
• Platform improvement: To analyse aggregate usage patterns and identify opportunities to improve site performance, game selection, and user experience.
• Legal compliance: To comply with applicable laws, regulations, court orders, and requests from regulatory authorities.
• Responsible gaming: To monitor gambling behaviour and proactively offer responsible gaming tools where usage patterns suggest a player may benefit from them.
• Service communications: To send you transactional emails relating to your account, such as deposit confirmations, withdrawal notifications, and security alerts. These are not marketing communications and cannot be opted out of while your account is active.

Marketing Communications

10bdt may send you promotional communications about bonuses, new games, and platform features if you have opted in to receive them at registration or via your account settings. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before the withdrawal.

3. Sharing and Disclosure

10bdt does not sell, rent, or otherwise trade your personal data to any third party for their own commercial purposes. We may share your information with the following categories of third parties only to the extent necessary for the purposes described in this policy.

Service Providers and Technology Partners

We share data with carefully selected third-party service providers who assist us in operating the 10bdt platform. These include payment processing partners (such as bKash, Nagad, and Rocket), game software suppliers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe), identity verification services, cloud hosting providers, and customer support platform providers. All such partners are contractually bound to use your data solely for the purpose of providing services to 10bdt and to maintain appropriate security standards.

Legal and Regulatory Disclosure

10bdt may disclose your personal information to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, regulation, or a valid legal order. Where permitted by law, we will notify you of any such disclosure request before complying, unless doing so would prejudice a law enforcement investigation or be otherwise prohibited.

Business Transfers

In the event that 10bdt undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via the email address registered to your account, and this Privacy Policy will continue to govern the use of your data following the transfer.

What We Never Do

• We never sell or rent your personal data to third-party advertisers or data brokers.
• We never share your financial information with any party that is not directly involved in processing your transactions.
• We never allow third-party game providers to access your identity or payment data beyond what is necessary to authenticate your gaming session.

4. Cookies and Tracking

10bdt uses cookies — small text files placed on your device — and similar tracking technologies to ensure the platform functions correctly, to maintain your login session, and to collect anonymous usage statistics. We do not use advertising cookies, cross-site tracking pixels, or behavioural targeting technologies.

Categories of Cookies Used

Managing Cookies

You may control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your 10bdt account and accessing platform features. Disabling functional or analytics cookies will not affect your ability to use the platform but may reduce the quality of your experience. Instructions for managing cookies in common browsers are available in each browser's help documentation.

5. Data Security Measures

10bdt takes the security of your personal data seriously and maintains a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure.

• Transport security: All connections to the 10bdt platform are encrypted using TLS 1.2 or higher with 256-bit AES encryption. HTTP connections are automatically redirected to HTTPS.
• Access controls: Access to personal data within 10bdt is restricted on a need-to-know basis. Staff members are granted only the minimum level of access required to perform their specific role.
• Password storage: Account passwords are never stored in plain text. They are hashed using industry-standard cryptographic algorithms with unique per-user salts.
• Two-step verification: Players are strongly encouraged to enable OTP two-step verification on their accounts. This significantly reduces the risk of unauthorised account access even if login credentials are compromised.
• Regular security testing: The 10bdt platform undergoes periodic independent security assessments and vulnerability scanning to identify and remediate potential weaknesses.
• Incident response: In the event of a data security incident that poses a risk to your rights and freedoms, 10bdt will notify affected players via their registered email address within a reasonable timeframe and will take immediate steps to contain and remediate the incident.

While 10bdt employs robust security practices, no internet-based platform can guarantee absolute security. You play an important role in protecting your own data by choosing a strong, unique password and keeping your login credentials confidential.

6. Data Retention

10bdt retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The retention periods applicable to the main categories of data we hold are as follows.

• Account and identity data: Retained for the duration of your account and for a period of five years following permanent account closure, as required for anti-money-laundering compliance and financial record-keeping.
• Transaction records: Financial transaction records are retained for a minimum of seven years following the transaction date in accordance with standard financial record-keeping requirements.
• Support communications: Records of support interactions are retained for three years following the date of the interaction.
• Technical and log data: Server access logs and security event logs are retained for a maximum of twelve months.
• Analytics data: Anonymised aggregate analytics data that cannot be linked back to an individual may be retained indefinitely for platform performance analysis.

When personal data is no longer required for any of the purposes described above and no legal retention obligation applies, 10bdt will securely delete or anonymise it in accordance with our internal data disposal procedures.

7. Your Privacy Rights

As a registered player or website visitor, you hold a number of rights in relation to the personal data that 10bdt holds about you. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond to all valid requests within 30 days of receipt.

Right of Access

You have the right to request a copy of the personal data that 10bdt holds about you, together with information about how and why it is being processed. This is sometimes referred to as a Subject Access Request.

Right to Rectification

If any personal data that 10bdt holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many of your personal details directly through your account settings; for other corrections, please contact support.

Right to Erasure

You may request that 10bdt delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to its processing. Please note that this right is subject to our legal obligation to retain certain categories of data (particularly financial records) for defined minimum periods as described in the Data Retention section above.

Right to Restrict Processing

In certain circumstances you may request that 10bdt restrict the processing of your data — for example, while the accuracy of data is being contested or while an objection to processing is being assessed.

Right to Data Portability

Where processing is based on your consent or on the performance of a contract, and where processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other forms of processing based on our legitimate interests, in which case we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

8. Updates to This Policy

10bdt reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, changes to applicable law, or improvements to the platform. The date at the top of this policy indicates when it was most recently revised.

Where changes to this policy are material — meaning they significantly affect the way we collect, use, or share your personal data — we will notify registered players via the email address associated with their account at least 14 days before the changes take effect. Your continued use of the 10bdt platform after the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this policy periodically to stay informed about how 10bdt protects your personal information. If you have any questions or concerns about this Privacy Policy or about our data practices, please contact us at [email protected].